VITA at Northwest Buffalo Community Center

155 Lawn Avenue, Room 113 (Use rear doors with ramp) Buffalo, NY 14207 https://freetaxbuffalo.com/
211
888-696-9211

Primary Services
Tax Preparation Assistance

Description
Provides free, in-person tax preparation with returns prepared by IRS certified volunteers.

Hours
Regular appointments available during tax season January 28th - April 15th, 2026: Monday & Wednesday, 4pm-7pm; Saturday, 9am-1pm.

Post-season appointments available one Monday per month, 4pm-7pm, from May through September 2026.

Clients should arrive 15-20 minutes early on the day of their appointment, and enter the building from the doors in the rear of the building (the door with the ramp).

Eligibility
Service Area: WNY.

Intake Process
Call 211 to schedule an appointment or book an appointment online at: https://a.flexbooker.com/widget/ff1a4f02-4160-4cb1-842f-5628d804404c#chooseLocation

A separate appointment is required for each year being filed for. If the client provides an email address when booking their appointment, they will be emailed the new intake form for 2026, which must be completed before the tax return can be started. If the client does not provide an email address, they can pick up the form from the Northwest Buffalo Community Center or fill it out at the time of their appointment. The form is also available for download here: https://freetaxbuffalo.com/docs/appt_call.pdf

Enter the building from the doors in the rear of the building (the door with the ramp).

Instructions for clients:
1. Arrive 15-20 minutes early on the day of your appointment.
2. Bring your own pen.
3. Persons other than the taxpayer(s) will not be permitted in the building with you. Please leave children and other relatives at home.

Please bring the following to your appointment:
- Social Security cards for you, your spouse, and/or dependents
- Proof of identification for yourself and/or your spouse (driver's license)
- A copy of last year's tax return if you have it (very important but not essential)
- Bank account information for the direct deposit of your refund (routing and account number)
- Copy of IRS Identity Theft PIN Letter, if you received one
- Copies of any letters/notices from the IRS or NY State

Bring the following as they apply:
- ALL Wage Statements (W-2) from your employer - if not received, you must contact the employer
- Information for all other income (ex: Self-employment / Lyft / Uber / Translation)
- Information for all deductions/credits
- Total paid to a day care provider and their tax ID number
- Forms 1095-A, B or C (Health care /ACA Statements)
- ANY FORMS 1099

Program Fees
Free.

Languages
English. Spanish-speaking tax preparers available on some days. A Spanish interpreter is available on-site, and interpreter services for over 100 languages are available via conference call.

Handicap Accessible?
Yes

Accessibility
Ramp behind building.

Date of Official Change
Apr 10, 2026