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Programs that help nonprofit organizations, small businesses and other groups develop and implement a plan for acquiring and retaining the most qualified personnel available to handle specified tasks and responsibilities. Included is assistance with recruitment strategies, skills assessment, interview techniques and final selection criteria as well as strategies for retaining staff.

Programs that help nonprofit organizations and other groups develop and implement a plan for reaching out to and attracting competent staff that are articulate, well-connected, organized and reflect the community the organization serves. Services may include assistance with job announcement development, optimum placement of job ads, appropriate communication with applicants, development of screening techniques and selection of individuals to interview.