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Programs that provide classes, helplines, articles or other resources for people who want to develop a basic understanding and control of the pets, working/sporting animals, show animals, exotic animals or other creatures who are in their care.

Programs that provide training for individuals with small dogs or other gentle pets who want to participate in a pet assisted therapy program in which they visit people residing in hospitals, nursing facilities or other institutional settings who are ill or elderly or have disabilities; or who want go to schools, libraries and other settings and serve as reading companions for children. The workshops address animal assisted therapy techniques, basic obedience skills (such as "sit", "down", "stay", "walk with me", and "come") that are necessary for safe and successful therapy visits, the importance of each of the skills in a health care setting, and training in working with and around health care equipment. Some programs include an evaluation in which the dog must sit, stay, come, down, walk politely on a leash and be calm and friendly during all required tasks. Other pets must be friendly and well mannered.