Care Coordination - Evergreen Health

67 Prospect Ave Buffalo, NY 14201 www.evergreenhs.org/care-coordination/
Main Phone
716-847-2441

Primary Services
Case/Care Management, Personal Health Care Advocate Services

Description
Care coordinators assist clients with:
- Finding a doctor or specialist
- Making sure that doctors are talking to each other and the client about their care
- Advocating for the client
- Helping the client understand and remember confusing information
- Scheduling appointments, tests, and more
- Getting care when the client is discharged from the hospital
- Getting into mental health counseling or substance use programs
- Finding transportation to medical appointments

Hours
Monday-Friday, 9am-5pm.

Eligibility
Patients of primary or specialty care at Evergreen Health.

Service Area: WNY.

Intake Process
Call for more information or to make an appointment.

Program Fees
Free or low cost.

Languages
Translation services are available

Handicap Accessible?
Yes

Date of Official Change
Sep 23, 2025