211
Toll-Free
888-696-9211
Primary Services
Emergency Shelter Clearinghouses, Homeless Shelter, Homeless Transportation Programs
Description
Provides emergency housing placement after hours for the Erie County Department of Social Services (ECDSS). Assesses callers with emergency housing needs to determine if their situation makes them eligible for emergency shelter provided by the County, and provides placement for clients determined to be eligible.
Available during hours that the Department of Social Services is closed: Monday-Friday, 4pm-8am; 24 hours a day on holidays and weekends.
Also provides transportation for individuals placed after hours for ECDSS by 211 WNY.
Over the phone translation services used.
Available during hours that the Department of Social Services is closed: Monday-Friday, 4pm-8am; 24 hours a day on holidays and weekends.
Also provides transportation for individuals placed after hours for ECDSS by 211 WNY.
Over the phone translation services used.
Hours
Available during hours that the Department of Social Services is closed: Monday-Friday, 4pm-8am; 24 hours a day on holidays and weekends.
Eligibility
Individuals in Erie County with an emergency housing need.
Intake Process
Call.
Program Fees
Free.
Languages
Over the phone translation services used.
Date of Official Change
Jul 17, 2024
Contacts
Dawn Vanderkooi (Primary)
Director
dvanderkooi@viawny.org