844-749-3848
Text
716-392-2221
Primary Services
Alcohol Use Related Hotlines, Drug Use Related Hotlines, Specialized Information and Referral, Talklines/Warmlines
Description
A confidential peer-support and information line that connects residents living with mental health and substance abuse issues with trained Peer Companions who can offer non-judgmental empathetic conversation and help callers find helpful resources in Erie County or, if requested, set up face-to-face visits with a Peer Bridger. Warm Line is for informational and peer-support purposes only. Service is not intended to replace consultation with a mental health provider.
Hours
Daily, 4pm-11pm.
Eligibility
Open to individuals in Erie County.
Intake Process
Call or text Warm Line; clients can remain confidential/anonymous. No intake procedure is necessary unless the client is being scheduled for a face-to-face visit with a Peer Bridger.
Program Fees
Free.
Handicap Accessible?
No
Date of Official Change
Aug 02, 2023
Contacts
Contact Email (Primary)
info@recoveryoptionsny.org