Genesee GLOW Family Support - Hillside Family of Agencies

50 Batavia City Center Batavia, NY 14020 www.hillside.com
Program Manager
716-220-6906

Primary Services
Family Resource Centers/Outreach, General Education Advocacy, Home Based Parenting Education, Parent Support Groups, Parenting Skills Classes, Special Education Advocacy, Specialized Information and Referral

Description
A family-driven service in which caregivers partner with a Family Peer Advocate who has lived experience helping parents navigate systems more effectively, learn from the experiences of other families, decrease isolation, and gain hope, ideas, and information.

Families can enroll in one or all of the following service components to best meet their needs:

- Individual Mentoring & Skills Development: Can be delivered in the home, community and/or office. A Family Peer Advocate provides mentoring, skills development, support, and information on community resources and linkage to other services.

- Empowerment Groups: These services are support groups offering community resources, parent connections, and skills development. This service gives parents/caregivers an opportunity to connect and build natural community supports with other parents/caregivers with similar challenges.

- Family Advocacy: This service is short term and provides instruction and support around advocacy in areas such as School and Committee of Special Education (CSE), court (preparedness and support), and systems navigation (working with providers in various systems of care).

- Parent Education: Offers a variety of trainings and parenting classes throughout the year.

Hours
24 hours a day, 7 days a week.

Eligibility
Any parent/caregiver with a child up to 21 years old who is experiencing social, emotional, developmental, medical, substance use, and/or behavioral challenges in their home, school, placement, and/or community.

For Individual Mentoring & Skill Development, the child must have non-Medicaid insurance; these families can be served in Child & Family Treatment & Support Services. Call or email with questions.

Service Area: Genesee County.

Intake Process
Call for more information.

Program Fees
Free.

Date of Official Change
Mar 02, 2021