585-344-0134 x112
Stephanie Burke, Program Manager
585-409-6005
Fax
585-343-7943
Service Integration for Referral Information
888-514-4455
Primary Services
Wraparound Facilitation/Community Support
Description
An intensive program that provides a variety of services to a child and family so that the child may remain in his or her home. Each family works with an Individual Care Coordinator (ICC) to develop a service plan based on the family's unique strengths and needs.
Assists in linking the family to services, monitoring those services, and advocating for the child and family as necessary. Some of the family's needs may be met through community services such as school, recreational programs, or baby-sitting. Also available through HCBS, the family can access the following services from their choice of providers:
- Respite care provides parents or guardians with a needed break. Respite can include planned activities both in and out of the home. Emergency overnight respite is also available.
- Family support services are designed to help support the family as a unit. Families have access to support groups and one on-one parent mentors. This also includes more concrete services, such as budgeting, advocacy training, parent education, development of communication skills, and community awareness.
- Crisis response service provides centralized on-call coverage 24 hours a day, 7 days a week to assist the family through crisis situations. Crisis response services are also provided to families from other community agencies and are aimed at stabilizing occurrences of crises.
- Intensive in-home services are available to families when crisis response services are not adequate to meet the need for crisis resolution. Counselors come into the home and provide intensive interventions aimed at stabilizing crisis.
- Skill-building services are activities designed to assist the child in developing the skills needed to function more successfully in the community, home, and school. Vocation and social skills are examples of the areas that are addressed.
The length of service depends on the need of the family. On average, a family is involved in the service for 9 months.
Assists in linking the family to services, monitoring those services, and advocating for the child and family as necessary. Some of the family's needs may be met through community services such as school, recreational programs, or baby-sitting. Also available through HCBS, the family can access the following services from their choice of providers:
- Respite care provides parents or guardians with a needed break. Respite can include planned activities both in and out of the home. Emergency overnight respite is also available.
- Family support services are designed to help support the family as a unit. Families have access to support groups and one on-one parent mentors. This also includes more concrete services, such as budgeting, advocacy training, parent education, development of communication skills, and community awareness.
- Crisis response service provides centralized on-call coverage 24 hours a day, 7 days a week to assist the family through crisis situations. Crisis response services are also provided to families from other community agencies and are aimed at stabilizing occurrences of crises.
- Intensive in-home services are available to families when crisis response services are not adequate to meet the need for crisis resolution. Counselors come into the home and provide intensive interventions aimed at stabilizing crisis.
- Skill-building services are activities designed to assist the child in developing the skills needed to function more successfully in the community, home, and school. Vocation and social skills are examples of the areas that are addressed.
The length of service depends on the need of the family. On average, a family is involved in the service for 9 months.
Hours
Monday-Friday, 8:30am-4pm with 24-hour backup.
Eligibility
Services approved by local office of mental health. Participation is voluntary.
Eligibility requirements:
- Your child needs to be Medicaid eligible
- Your child needs to be between the ages of 0-21
- For Home and Community Based Services (HCBS), your Care Manager will assess your eligibility for the various services and make a referral based on this assessment.
- For Children and Family Treatment and Support Services (CFTSS), your child needs to be recommended by a Licensed Practitioner of the Healing Arts operating within the scope of his/her practice (e.g. licensed social worker, licensed mental health counselor)
Service Area: Genesee, Niagara, Orleans, & Wyoming Counties.
Eligibility requirements:
- Your child needs to be Medicaid eligible
- Your child needs to be between the ages of 0-21
- For Home and Community Based Services (HCBS), your Care Manager will assess your eligibility for the various services and make a referral based on this assessment.
- For Children and Family Treatment and Support Services (CFTSS), your child needs to be recommended by a Licensed Practitioner of the Healing Arts operating within the scope of his/her practice (e.g. licensed social worker, licensed mental health counselor)
Service Area: Genesee, Niagara, Orleans, & Wyoming Counties.
Intake Process
Referred by Care Manager, therapist, or other community provider or relative.
Program Fees
Free.
Languages
Interpreting services available.
Date of Official Change
Jul 03, 2019
Contacts
Stephanie Burke (Primary)
Program Manager
sburke@hillside.com
585-409-6005