585-589-7000
Welfare Fraud Hotline
585-589-3110
Fax
585-589-2877
Primary Services
Burial/Cremation Expense Assistance, Food Stamps/SNAP, General Relief, Medicaid Applications, Rent Payment Assistance, TANF, Welfare Fraud Reporting
Description
Determines eligibility for and administers financial assistance in the form of Medicaid, Food Stamps/SNAP, Public Assistance, Emergency Assistance, and assistance with burials; see separate listing for HEAP.
Provides Welfare Fraud Hotline and places great emphasis on identifying fraudulent applications both prior to and during case opening.
Also assigns activities to clients that will assist them in locating employment to end or decrease their need for assistance.
Can provide rent payment assistance only for people who do not qualify for ERAP; otherwise, will refer clients to ERAP.
Provides Welfare Fraud Hotline and places great emphasis on identifying fraudulent applications both prior to and during case opening.
Also assigns activities to clients that will assist them in locating employment to end or decrease their need for assistance.
Can provide rent payment assistance only for people who do not qualify for ERAP; otherwise, will refer clients to ERAP.
Hours
Labor Day thru Memorial Day (September-May): Monday-Friday, 9am-5pm.
Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.
Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.
Eligibility
Service Area: Orleans County.
Intake Process
Call for information.
Program Fees
Free.
Handicap Accessible?
Yes
Date of Official Change
Nov 17, 2020
Contacts
Diana Kephart (Primary)
Supervising Social Welfare Examiner
Diana.Kephart@orleanscountyny.gov
585-589-3132
Rachel Mulholland
Rachel.Mulholland@orleanscountyny.gov
585-589-3170