716-847-0650
Fax
716-847-0227
Primary Services
Health Insurance Information/Counseling
Description
Provides one-on-one assistance for individuals interested in shopping for and enrolling in health insurance through The New York State of Health – the Official Health Plan Marketplace. Navigators are now available to speak with individuals and families to provide education about the different types of health insurance plans offered through the New York State of Health (NYSoH) Marketplace and to assist with enrollment into public insurance programs and qualified health plans.
Hours
Monday-Friday, 9am-4:30pm.
Closed December 25, 2025 - January 1, 2026 and all major holidays.
Closed December 25, 2025 - January 1, 2026 and all major holidays.
Eligibility
Can assist anyone in New York State, but NLS is based in and focuses on residents of Western New York.
Area served: WNY.
Area served: WNY.
Intake Process
Walk in, call for an appointment, or go online.
Program Fees
Free.
Languages
Translators are available.
Handicap Accessible?
Yes
Accessibility
Call for information.
Date of Official Change
Sep 17, 2025
Contacts
Danielle Dunlap (Primary)
Navigation Project Director
ddunlap@nls.org
716-847-0650 x306