Family Services Team (FST) of Erie County - ECDSS

Appletree Business Park 2875 Union Road, Suite 356 Cheektowaga, NY 14227 https://www.erie.gov/depts/socialservices/
Main Phone
716-858-8349

Fax
716-858-7492

Primary Services
Family Preservation Programs

Description
Assists families with stabilizing youth in their home, school, and community through linkage to community-based services. Responsible for Children Services Intake. Offers a component for PINS (Persons In Need of Supervision) Diversion and assists with runaways.

Other services include information and referral, assessment and case planning, and preventative services. Program is strictly voluntary.

Hours
Monday-Friday, 8:30am-3:30pm.

Eligibility
Residents of Erie County.

Intake Process
Parents and schools can call 716-858-8349 for additional information. Schools may submit a formal truancy report (see website for form).

Program Fees
Free.

Date of Official Change
Mar 20, 2026