HOPEline - NYS Office of Addiction Services & Supports

1450 Western Avenue Albany, NY 12203 www.oasas.ny.gov
OASAS HOPEline
877-846-7369

Primary Services
Drug Use Disorder Referrals, Drug Use Related Hotlines, Gambling Disorder Helplines, Specialized Information and Referral

Description
Oversees one of the nation’s largest Substance Use Disorder and problem gambling systems of care with approximately 1,700 prevention, treatment, harm reduction, and recovery programs serving over 730,000 individuals per year. This includes the direct operation of 12 Addiction Treatment Centers where doctors, nurses, and clinical staff provide inpatient and residential services to over 5,000 individuals per year.

Hours
24 hours a day, 7 days a week.

Eligibility
Open to anyone looking for information and referrals for substance use or gambling problems.

Service Area: New York State.

Intake Process
Call 1-877-846-7369 or text HOPENY (467369).

Program Fees
Free.

Languages
Interpretation available for 140 languages.

Handicap Accessible?
Yes

Date of Official Change
Aug 07, 2025

Contacts
General Email (Primary)
communications@oasas.ny.gov