United States - Veterans Affairs WNY Healthcare System

3495 Bailey Avenue Buffalo, NY 14215 www.buffalo.va.gov
Buffalo VA Medical Center
716-834-9200

24-Hour Nurses Helpline
800-877-6976

TelCare (After Hours)
888-838-7890

Veterans Service Center (Toll-Free)
888-823-9656

Batavia VA Medical Center
585-297-1000

TTY
716-862-8985

Primary Services
Non-Emergency Medical Transportation, Veterans Affairs Medical Centers

Description
A dual campus Healthcare System with medical centers located in Buffalo and Batavia as well as seven Community Based Outpatient Clinics (CBOCs) working together to offer services to Veterans in Western New York.

##Veteran##

Hours
24 hours a day, 7 days a week.

Veterans Service Center (Call Center): 8am-6pm.

Eligibility
Must have served in the active military, naval, or air service and separated under any condition other than dishonorable. Current and former members of the Reserves or National Guard who were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health care as well.

For more specific details, see www.buffalo.va.gov/patients/eligibility.asp.

Service Area: WNY.

Intake Process
To enroll in VA health care and become patient, complete an Application for Health Care Benefits. It can be submitted online, brought to a Medical Center, or printed and mailed to:

VA Medical Center
Business Office - Eligibility (136A)
3495 Bailey Avenue
Buffalo, NY 14215

Whether mailing or bringing your application, please include the following items:
- a copy of both sides of your current insurance card (including Medicare or Medicaid)
- a copy of your DD214, "Armed Forces Report of Transfer or Discharge" (Purple Heart recipients only) OR
- a copy of your award letter if "Purple Heart" is not noted on your DD214

Program Fees
Call for information.

Date of Official Change
Aug 20, 2019

Contacts
Carol Griffith (Primary)
Patient Advocate
716-862-8752
Evangeline Conley
Public Affairs Officer
evangeline.conley@va.gov
Tom Bligh
Patient Advocate
585-297-1257