Room 430 Federal Building
11A Clinton Avenue Albany, NY 12207
www.socialsecurity.gov
Toll-Free
800-772-1213
TTY
800-325-0778
Primary Services
Federal Government Agencies/Departments
Description
Provides Social Security services to meet the changing needs of the public.
Online services include the ability to apply for retirement, disability, and Medicare benefits; check the status of an application or appeal; request a replacement Social Security card (in most areas); print a benefit verification letter; and more.
See separate listings for individual office locations in Western New York.
Online services include the ability to apply for retirement, disability, and Medicare benefits; check the status of an application or appeal; request a replacement Social Security card (in most areas); print a benefit verification letter; and more.
See separate listings for individual office locations in Western New York.
Hours
Toll-Free Line: Representatives available Monday-Friday, 8am-7pm; automated services available 24 hours a day.
Online Services: Monday-Friday, 4:15am-1am; Saturday, 5am-11pm; Sunday, 8am-11:30pm.
Online Services: Monday-Friday, 4:15am-1am; Saturday, 5am-11pm; Sunday, 8am-11:30pm.
Eligibility
Visit www.socialsecurity.gov or call for details.
Service Area: Nationwide.
Service Area: Nationwide.
Intake Process
Apply online at www.socialsecurity.gov or call for an appointment.
Program Fees
Call for information.
Languages
Spanish; interpreters for other languages are available by prior arrangement.
Date of Official Change
Apr 22, 2025