Food and Drug Administration
10903 New Hampshire Avenue Silver Spring, MD 20993-0002
www.fda.gov
Main Phone: 1-888-INFO-FDA
888-463-6332
Report An Emergency
866-300-4374
Report An Emergency (Alternate Phone)
301-796-8240
New York State Consumer Complaint Coordinator
866-446-9055
Primary Services
Bottled Water Complaints, Consumer Product Safety Complaints, Consumer Protection Agencies, Consumer Safety Standards, Cosmetics Complaints, Drug Complaints, Food Complaints
Description
Responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, food supply, cosmetics, and products that emit radiation.
Hours
Monday-Friday, 8am-4:30pm.
Eligibility
Open to all.
Service Area: Nationwide.
Service Area: Nationwide.
Intake Process
For general inquiries, call 1-888-INFO-FDA (1-888-463-6332).
To report an emergency involving food, drugs, medical devices, dietary supplements, or cosmetics, call 1-866-300-4374 or 1-301-796-8240.
To report a problem with FDA-regulated products, call 1-888-463-6332, call the New York State Consumer Complaint Coordinator at 866-446-9055, or use one of the online reporting options below.
Online Reporting:
- Use the MedWatch Online Reporting Form to report adverse events with human food or medical products: https://www.accessdata.fda.gov/scripts/medwatch/
- Use the Safety Reporting Portal to report problems with pet food, dietary supplements, and tobacco products: https://www.safetyreporting.hhs.gov/SRP2/en/Home.aspx?sid=2b399e2f-4892-4c83-a6a1-97f54db1f80e
(This form also accepts mandatory reports, such as the Reportable Food Registry for Industry.)
To report an emergency involving food, drugs, medical devices, dietary supplements, or cosmetics, call 1-866-300-4374 or 1-301-796-8240.
To report a problem with FDA-regulated products, call 1-888-463-6332, call the New York State Consumer Complaint Coordinator at 866-446-9055, or use one of the online reporting options below.
Online Reporting:
- Use the MedWatch Online Reporting Form to report adverse events with human food or medical products: https://www.accessdata.fda.gov/scripts/medwatch/
- Use the Safety Reporting Portal to report problems with pet food, dietary supplements, and tobacco products: https://www.safetyreporting.hhs.gov/SRP2/en/Home.aspx?sid=2b399e2f-4892-4c83-a6a1-97f54db1f80e
(This form also accepts mandatory reports, such as the Reportable Food Registry for Industry.)
Program Fees
None.
Date of Official Change
Aug 12, 2020