New York State - Office of Children & Family Services (NYS OCFS)

295 Main Street Room 545 Buffalo, NY 14203 www.ocfs.state.ny.us
WNY Field Office
716-847-3145

Child Protective Services, Child Abuse Hotline & Video Relay System
800-342-3720

TDD/TTY Child Protective Services Hotline
800-638-5163

Adult Protective Services (Select Option 7 for Adult Abuse Hotline)
800-342-3009

Fax
716-847-3742

Primary Services
Adult Protective Services, Children's Protective Services

Description
Assists local communities and community organizations as a partner in determining the need for youth services and securing funding for youth development, delinquency prevention programs, and special delinquency programs. Provides oversight for regional foster care, adoption, and Child Protective Services (CPS).

Also provides oversight for Adult Protective Services (APS), other adult services provided through the local departments of social services, and local operations to Family-Type Homes for Adults.

See separate listings for specific programs and services.

Hours
Monday-Friday, 9am-5pm.

Eligibility
Receives calls from mandated and non-mandated reporters.

Service Area: NYS.

Intake Process
Call.

Program Fees
Call for information.

Date of Official Change
Jul 31, 2020