Neighborhood Legal Services (NLS), Inc.

237 Main Street Main-Seneca Building, 4th Floor Buffalo, NY 14203 www.nls.org
24-Hour COVID-19 Legal Helpline
888-869-6576

Fax
716-847-0227

Main Phone
716-847-0650

Primary Services
Child Custody/Visitation Assistance, Domestic/Family Violence Legal Services, Eviction Prevention Assistance, General Benefits Assistance, General Legal Aid, Housing Discrimination Assistance, Legal Counseling, Legal Representation, Protection and Advocacy for Individuals With Disabilities, Public/Subsidized Housing Appeals Assistance, Tenant Rights Information/Counseling, Welfare Rights Assistance

Description
* In response to the current public health crisis, NLS has launched a new COVID-19 Legal Helpline, available 24 hours a day, 7 days a week; call 888-869-6576. *

Offers legal assistance in the following areas:

- Disability: Offers disability rights services and legal advice/representation to developmentally disabled individuals and others.

- Family Problems: Provides assistance with kinship custody and assistance for victims of domestic violence.

- Housing Problems: Typically helps tenants who are facing eviction or who have been locked out of their apartments. Helps people who are applying for public or subsidized housing who have been denied, or tenants in public or subsidized housing who are worried about losing their subsidy or who have questions about how their rent has been calculated. Helps tenants whose landlords are not making necessary repairs and who are forced to live under unsafe or hazardous conditions. Also provides legal assistance and advocacy to people who have encountered discrimination while looking for housing, or during their tenancy.

- Entitlements Advocacy: Assists tenants with welfare, food stamps, Medicaid, SSI, and utilities.

Hours
COVID-19 Legal Hotline: 24 hours a day, 7 days a week.

Regular Office: Monday-Friday, 9am-5pm.

Closed for the holidays starting December 24th, 2021 and re-opening January 3rd, 2022.

Eligibility
Income: 125% of U.S. Poverty Level and/or Developmentally Disabled.

Service Area: Erie, Genesee, Niagara, Orleans, & Wyoming Counties.

Intake Process
Call the helpline.

Program Fees
Clients are sometimes required to pay some court costs.

Languages
Translators are available.

Handicap Accessible?
Yes

Date of Official Change
Nov 18, 2020

Contacts
Lauren Breen (Primary)
Executive Director
lbreen@nls.org
716-847-0650
Sandra Fudala
Office Administrator
sfudala@nls.org
716-847-0650 x212