Erie County Water Authority (ECWA)

3030 Union Road Cheektowaga, NY 14227-1097 www.ecwa.org/
Customer Service / General Information
716-849-8444

Emergencies: Weekdays after 5pm & Weekends
716-684-0900

Primary Services
Water Service Providers

Description
Provides, tests, and delivers water for the majority of Erie County. Contact emergency number if water is discolored, water pressure is low, water main breaks, or there is a disruption in service.

Hours
Customer Service: Monday-Friday, 8am-5pm.

Eligibility
Service Area: Erie County.

Intake Process
Call, mail, or walk in.

Program Fees
Water fees.

Date of Official Change
Sep 23, 2021

Contacts
General Information (Primary)
questionscomments@ecwa.org
716-849-8444