NY Connects - Erie County

95 Franklin Street Room 1303 Buffalo, NY 14202 www.erie.gov/nyconnects
Main Phone
716-858-8526

Toll-Free
800-396-2705

Primary Services
Aging and Disability Resource Centers, Food Vouchers, Long Term Care Options Counseling, Specialized Information and Referral

Description
Aging and Disability Resource Center for Erie County serving as a "one-stop" for help navigating the Long Term Care Systems in Erie County. A comprehensive screening process by Information and Assistance Specialists provides personalized options counseling to help consumers make informed decisions and assist in accessing available Long Term Services and Support options. Information and assistance provided to older population, disabled individuals of all ages, and caregivers. Information and assistance is available in various ways including telephone access; face-to-face meetings at the office, in the community, or in the home; and via email. Also provides an online resource directory of providers of long term services and supports, information about the different types of such services, and contact information for the local programs; directory available at www.nyconnects.ny.gov.

Serves as the point of contact for several other programs run through the Department of Senior Services, such as the Senior Farmers' Market Nutrition Program, which provides low-income seniors with coupons that can be exchanged for eligible foods (fruits, vegetables, honey, and fresh-cut herbs) at farmers' markets, roadside stands, and community supported agriculture (CSA) programs. Call for more information.

Hours
Monday-Friday, 8:30am-4:30pm.

Eligibility
Erie County residents in need of long-term care.

Intake Process
Call for information, email, or walk in.

Program Fees
No fees for information and referrals. Call for information regarding other programs.

Languages
Spanish; telephonic interpretation available for other languages and/or Deaf Adult Access Services.

Handicap Accessible?
Yes

Accessibility
Call for accessibility.

Date of Official Change
Aug 11, 2020

Contacts
Melissa Dentice (Primary)
Aging & Disability Resource Representative
nyconnects@erie.gov
716-858-8526