45 Elm Street
2nd Floor Buffalo, NY 14203
www.erie.gov/dhses
Main Phone
716-858-6578
Fax
716-858-7937
24-Hour Emergency Line
716-898-3696
Primary Services
County Offices of Emergency Services, Disaster Equipment and Supplies, Emergency Preparedness and Response Planning, Emergency Preparedness and Response Training
Description
Responsible for providing comprehensive centralized planning, communications, support, and coordination of all critical incident responses within Erie County. Works closely with the entire emergency services and public safety community in Erie County, serving the public and first responders alike. The department has two divisions: Fire Safety and Civil Defense/Disaster Preparedness.
The Fire Safety Division (located at 3359 Broadway, Cheektowaga, NY 14227) is responsible for fire safety and prevention activities and the training of firefighters.
The Division of Civil Defense/Disaster Preparedness (located at 45 Elm Street, Buffalo, NY 14203) executes the county plan for civil defense, disaster relief, preparedness, training, county building security, critical incident response coordination, and support and communications.
Department buildings are not open to the public.
The Fire Safety Division (located at 3359 Broadway, Cheektowaga, NY 14227) is responsible for fire safety and prevention activities and the training of firefighters.
The Division of Civil Defense/Disaster Preparedness (located at 45 Elm Street, Buffalo, NY 14203) executes the county plan for civil defense, disaster relief, preparedness, training, county building security, critical incident response coordination, and support and communications.
Department buildings are not open to the public.
Hours
Office: Monday-Friday, 8am-4pm.
Emergency Line: 24 hours a day, 7 days a week.
Emergency Line: 24 hours a day, 7 days a week.
Eligibility
Fire service, emergency services, local governments, and county residents.
Service Area: Erie County.
Service Area: Erie County.
Intake Process
Call for information.
Program Fees
Free.
Languages
English.
Handicap Accessible?
Yes
Accessibility
Buildings are accessible but not open to the public.
Date of Official Change
Oct 02, 2025
Contacts
Carraugh Nowak (Primary)
Special Assistant to Emergency Services
carraugh.nowak@erie.gov
716-858-4595
Daniel Neaverth Jr.
Commissioner
daniel.neaverth@erie.gov
716-858-6578