Buffalo Water

281 Exchange Street Buffalo, NY 14204 buffalowater.org/
Customer Service/Billing
716-847-1065

Fax
716-847-0150

Dispatch (After Hours or Emergency Leak Reporting)
716-847-1065 x2

Water Quality Complaints & Questions
716-847-1065 x133

Back Flow Prevention
716-847-1065 x123

UFPO Mark Outs
716-847-1065 x124

Permits/Inspections
716-847-1065 x15

Primary Services
Water Service Providers

Description
* Buffalo Water is restoring service to all residents who have had their water turned off. Customers who’ve had their water turned off should call 716-847-1065 to have their water service restored. *

Provides an safe, high-quality drinking water to the residents of the City of Buffalo.

Hours
Customer Service/Billing: Monday-Friday, 8:30am-4pm. Offices closed on holidays.

Eligibility
Residents, businesses, and municipal entities in the City of Buffalo.

Intake Process
Call, email customerservice@buffalowater.org, or visit website. An online contact form is available as well: https://buffalowater.org/contactus/

Program Fees
Fees for water utility service.

Date of Official Change
Aug 30, 2021

Contacts
Customer Service Manager (Primary)
customerservice@buffalowater.org
716-847-1065