65 Niagara Square
Room 502 Buffalo, NY 14202
www.buffalony.gov/312/Department-of-Public-Works-Parks-Streets
Main Phone
716-851-5636
Mayor's Call & Resolution Center
716-851-4890
311 Call & Resolution Center
311
Primary Services
Building and Safety, City Government Departments/Offices, City/County Planning Offices, Large Item Trash/Garbage Pickup, Pest Control Services, Residential Recycling Programs, Street Lights, Street Maintenance, Street Signs, Traffic Signals, Traffic Signs, Trash/Garbage Pickup, Waterway Maintenance
Description
Works to maintain, enhance, and beautify city streets, public facilities, infrastructure, waterways, parks, and other elements of the City of Buffalo. Subdivided into the Engineering Department, Buildings Department, Streets Department, Sanitation Department, Recycling Department, Water Department, and Department of Parks and Recreation.
The Department's Division of Street Sanitation, Vermin, and Animal Control works to rid the city of various types of vermin and pests.
Also operates the city's animal shelter (see separate listing for Buffalo City - Animal Shelter - Department of Public Works, Parks & Streets).
The Department's Division of Street Sanitation, Vermin, and Animal Control works to rid the city of various types of vermin and pests.
Also operates the city's animal shelter (see separate listing for Buffalo City - Animal Shelter - Department of Public Works, Parks & Streets).
Hours
Monday-Friday, 8am-4:30pm.
Eligibility
Service Area: City of Buffalo.
Intake Process
Requests for service should be directed to the Mayor's Call and Resolution Center at 311 or 716-851-4890.
Program Fees
Call for information.
Handicap Accessible?
Yes
Date of Official Change
Oct 28, 2025
Contacts
Nolan R. Skipper, P.E. (Primary)
Acting Commissioner
nskipper@buffalony.gov
716-851-5636
Luis Hernandez
Administrator of Public Works
LHernandez@buffalony.gov
Peter J. Merlo
Principal Engineer, Water
716-851-4771

