Restoring Family Links - American Red Cross

786 Delaware Avenue Buffalo, NY 14209 www.redcross.org/ReconnectingFamilies
Main Phone - Buffalo Office
716-886-7500

Fax
716-878-2345

International Services Information
716-878-2371

Primary Services
Disaster Survivor Inquiries, Foreign Disaster Services, Missing Persons Location Assistance

Description
Works to reconnect families who have been separated due to natural disaster, armed conflict, migration or other humanitarian crises. Provides tracing services for those who do not know the location of their families, Red Cross Messages for those who do not have means to communicate with their families, certificates of detention, Natural Disaster Inquiries, Health and Welfare inquiries, and travel documents.

Caseworkers help families locate missing relatives by working with the International Committee of the Red Cross (ICRC), Red Cross, and Red Crescent organizations in nearly every country around the world.

Hours
Monday-Friday, 9am-5pm.

Eligibility
Open to all.

Service Area: WNY.

Intake Process
Call and make an appointment with a caseworker to start the process.

Program Fees
Free.

Languages
Can accommodate any language.

Handicap Accessible?
No

Date of Official Change
Jul 01, 2020

Contacts
Lisa Taibi (Primary)
Regional Program Manager, Service to Armed Forces & International Services
Lisa.Taibi@redcross.org
716-878-2371
Judy Pollman
Regional Director, Service to Armed Forces & International Services
Judy.Pollman@redcross.org
315-234-2216