Bailey/Broadway Office - Catholic Charities

1581 Bailey Avenue Buffalo, NY 14212 www.ccwny.org
Main Phone
716-896-6390

Fax
716-896-4236

Primary Services
Co-Parenting Workshops, Monitored Child Visitation Exchange, Parental Visitation Monitoring, Therapeutic Visitation

Description
Therapeutic Supervised Parent/Child Access: Supervised visitation service for divorced, never married, or separated families referred by Family Court which provides a safe, secure, and healing environment for children to visit with their non-custodial parent. Typically, these are families that have no allegations and/or history of mental illness, abuse, alcohol or chemical dependency, low parent skill, or a risk of abduction, and where the court has determined that supervision is required through the County.

Monitored Exchange: A neutral drop-off and pick-up service for divorced or separated parents which allows children to have safe transitions for scheduled access time, provided in situations where safe child access to a parent is jeopardized because of existing orders of protection and/or high parental conflict. Social workers who conduct the exchanges assist parents to reduce conflict and improve communication and problem-solving.

OKPEAP: Program offered to divorced or separated parents. Topics covered include the impact of divorce and separation on children, cooperative and parallel approaches to co-parenting, legal issues related to custody and/or access, alternatives to litigation, methods of communiction, and problem-solving.

Therapeutic Supervised Visitation: Assists children and their natural parents toward the goal of permanency and family reunification by providing a secure and nurturing environment where children can have contact with their parent. Three levels of supervision offered, including therapeutic, supportive, and step-out community visitation.

Hours
7 days a week. Open evenings, Monday-Thursday; call for information.

Eligibility
Therapeutic Supervised Visitation is available only for individuals referred by Erie County Department of Social Services. For other services, referral is preferred.

Service Area: WNY.

Intake Process
No walk-in services; call for registration information and enrollment interview. Referral preferred for all services. Therapeutic Supervised Visitation is available only through referral from Erie County Department of Social Services.

Program Fees
Sliding fee scale available for most services; no fees for county mandated visitation.

Handicap Accessible?
Yes

Accessibility
Parking and restrooms.

Date of Official Change
Dec 11, 2023

Contacts
Christina Miller (Primary)
Program Manager
christina.miller@ccwny.org
716-896-6390
Nicole Ernst
Parent Education & Access Supervisor
nicole.ernst@ccwny.org
716-896-6390