Preventive Services - Child and Family Services

844 Delaware Avenue Buffalo, NY 14209 www.cfsbny.org
Santana Swan, Program Manager
716-842-2750

Fax
716-335-7570

Primary Services
Family Preservation Programs

Description
Provides home-based family and individual counseling, as well as advocacy and case management services for families where children are at risk of placement or where children have been placed but will be returned home in a short period of time. Helps families navigate behavioral challenges and traumatic experiences through home-based intervention and support.

Hours
Monday-Friday, 9am-5pm; evenings and weekends by appointment.

Eligibility
Families mandated by the ECDSS Child Welfare Services.

Service Area: Erie County.

Intake Process
Referral from ECDSS.

Program Fees
Free.

Date of Official Change
Jun 13, 2025

Contacts
Santana Swan (Primary)
Program Manager, Prevention Services
sswan@cfsbny.org
716-335-7366
Louis D'Angelo
Supervisor
ldangelo@cfsbny.org
716-336-7337