Center for Resolution & Justice - Child & Family Services

Tri-Main Center 2495 Main Street, Suite 357 Buffalo, NY 14214 cfsbny.org/our-services/conflict-resolution/
Main Phone
716-362-2323

Fax
716-362-2324

Primary Services
Child Custody/Visitation Assistance, Conflict Resolution Training, Crime Victim Support, Divorce Assistance, Elder Mediation, Labor Relations, Landlord/Tenant Dispute Resolution, Mediation

Description
Provides mediation programs to help people solve their problems, no matter the situation or setting.

Mediation can:
- Help couples looking to get divorced and or separated
- Help landlords and tenants work out issues
- Help parents and schools agree on special education matters
- Help employees and employers resolve conflict
- Help neighbors restore harmony in the community
- Help families handle issues with teens, siblings, and aging adults
- Help parents work out custody and visitation arrangements
- Help parties with legal issues who are looking for an alternative to court

Services are offered virtually, over the phone, and in person.

In addition to mediation programs, the Center collaborates with local civil legal services providers to offer holistic legal services for victims of crime in Erie, Niagara, and Genesee counties. Center staff will work with victims to identify legal issues and to discuss pathways to achieving justice.

The Center also offers Education and Training workshops that provide skills-based trainings, consultation, and coaching services.

Hours
Monday-Friday, 8:30am-4:30pm.

Eligibility
Open to all residents of Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, & Wyoming Counties.

Holistic legal services are available to residents of Erie, Genesee, & Niagara Counties.

Intake Process
Call 716-362-2323 or email the Center at mediate@cfsbny.org.

Program Fees
All programs are offered for no or low cost. Fees for service are offered on a sliding scale, based on household income and family size.

Languages
Interpreters can be secured for intake calls and direct services.

Handicap Accessible?
Yes

Date of Official Change
Mar 03, 2021

Contacts
General Staff Contact (Primary)
mediate@cfsbny.org
716-362-2323
Laura Fellows
Program Associate & Team Lead
lfellows@cfsbny.org
716-335-7118