211 WNY

1170 Main Street Buffalo, NY 14209 www.211wny.org
211WNY
211

Toll Free
888-696-9211

Primary Services
211 Systems, Comprehensive Information and Referral, Rumor Control

Description
Connects people to services in their community that can help them with the problems or situations they are facing.

The types of services 211 can link to include basic needs, food, shelter, health and mental health services, consumer services, disability services, family supports, education services, employment services, and more.

Contact via text is available Monday-Friday, 8:30am-3:30pm; text your zip code to 898-211.

Hours
24 hours a day, 7 days a week.

Text available Monday-Friday, 8:30am-3:30pm.

Eligibility
Open to all.

Service Area: WNY.

Intake Process
Call 211, text 898-211, or visit website. Text available Monday-Friday, 8:30am-3:30pm.

Program Fees
Free.

Languages
Uses over the phone translation available in more than 180 languages.

Handicap Accessible?
Yes

Date of Official Change
Jul 17, 2024

Contacts
Dawn Vanderkooi (Primary)
Director
dvanderkooi@211wny.org