Crisis Services Advocate Program - Rape Crisis Center & Domestic Violence Services

100 River Rock Drive Buffalo, NY 14207 www.crisisservices.org
24 Hour Hotline
716-834-3131

Fax
716-834-9881

Main Phone
716-834-2310

Primary Services
Case/Care Management, Child Sexual Abuse Counseling, Crime Victim Support, Elder Abuse Counseling, Elder Abuse Prevention, In Person Crisis Intervention, Individual Advocacy, Sexual Assault Counseling, Sexual Assault Prevention, Sexual Assault Treatment, Spouse/Intimate Partner Abuse Counseling, Spouse/Intimate Partner Abuse Prevention

Description
Rape Crisis Center that also provides services addressing Domestic Violence, Family Violence, and Elder Abuse.

Provides 24-hour immediate crisis response to all Erie County Hospital Emergency Departments when a victim of rape, domestic/family violence, or elder abuse is identified.

Services include crisis intervention, support, advocacy, safety planning, case management, supportive counseling, prevention education, and community referrals. Individual therapy is available to victims of sexual violence. Implements Sexual Assault Nurse Examiner Programs throughout Erie County.

Satellite offices are located at the Buffalo Police Sex Offense Section, Town of Tonawanda Police Department, and Erie County Sheriff's Office. Speakers and trainers are available. Advocates are also co-located at various college campuses across Erie County.

Hours
24 hours a day, 7 days a week.

Eligibility
Victims of domestic violence, family violence, rape, sexual assault, and elder abuse; services also available to friends, family, significant others.

Service Area: Erie County.

Intake Process
Call the 24-hour hotline at 716-834-3131 or go to an Erie County Hospital Emergency Departments or collaborative satellite offices.

Program Fees
Victim services are free and confidential.

Languages
Access to interpretation services available.

Handicap Accessible?
Yes

Accessibility
Building is accessible; however, only sexual assault therapy clients are seen on site. The Case Management team meets with clients in the community at a mutually agreed upon, safe, accessible space (e.g. co-located law enforcement site, coffee shop).

Date of Official Change
Jun 09, 2020