Family Promise of Western New York (FPWNY)

75 Hickory Street Buffalo, NY 14204 www.fpwny.org
Main Phone
716-771-3007

Primary Services
Homeless Shelter

Description
Provides emergency shelter, food, and case management support programs to families experiencing homelessness. Family must have children to qualify for program.

Please note: All persons experiencing homelessness must be referred to FPWNY through the Department of Social Services. FPWNY cannot accept walk-ins.

Hours
Monday-Friday, 9am-5pm.

Eligibility
Families with children experiencing homelessness. The family is recognized as whomever the child regards as their immediate family.

Service Area: WNY.

Intake Process
Families go through intake with the Department of Social Services, and are then referred to FPWNY. Next, families will go through an intake questionnaire with FPWNY's Case Manager.

No walk-in service available; all applicants must apply and be referred by the Department of Social Services.

Program Fees
None.

Languages
Interpretation services are available.

Handicap Accessible?
Yes

Accessibility
No stairs. Handicapped-accessible restroom. Kitchen available for guests to cook if they have special dietary needs.

Date of Official Change
May 17, 2022

Contacts
Luanne Firestone (Primary)
Executive Director
luanne.firestone@fpwny.org
716-771-3007 x101
Chetrece Huff
Case Manager
huff@fpwny.org
716-771-3007 x102