6400 Sheridan Drive
Suite 320 Amherst, NY 14221
www.alz.org/wny
Main Phone
716-626-0600
Confidential 24-Hour Helpline
800-272-3900
Fax
716-626-2255
Primary Services
Adult In Home Respite Care, Caregiver Consultation and Support, Caregiver Training, Clinical Trials, Disease/Disability Information, Individual Advocacy, Legal Counseling, Long Term Care Options Counseling, Medical Information Services, Specialized Information and Referral
Description
The Alzheimer's Association, WNY Chapter offers a wide range of educational and supportive services to caregivers, individuals living with dementia, professionals in the field, and the community at large. Specifically, the Chapter offers community education, caregiver education, support groups, in-person and virtual care consultation, information and referral, early stage programming, lending library, advocacy, and a professionally staffed 24-hour helpline. Also provides linkage to clinical trials, respite, safety services, and free legal consultations for individuals living with dementia and their care partners.
Hours
Monday-Friday, 8:30am-5pm by appointment only.
Helpline available 24 hours a day, 7 days a week.
Helpline available 24 hours a day, 7 days a week.
Eligibility
Service Area: WNY.
Intake Process
Intake is conducted over the phone or in person at Chapter programs and events.
Program Fees
No fees for most services; donations welcome.
Languages
English and Spanish; also offers access to a language line that can handle over 200 languages.
Handicap Accessible?
Yes
Accessibility
ADA compliant; no stairs to enter building.
Date of Official Change
Aug 13, 2025