New York State Thruway Authority

200 Southern Boulevard PO Box 189 Albany, NY 12201 www.thruway.ny.gov
Road Conditions (1-800-THRUWAY)
800-847-8929

Thruway Emergencies (accidents, disabled vehicles, police emergencies)
800-842-2233

E-ZPass Information (passenger vehicles) (1-800-333-TOLL)
800-333-8655

Report Potholes (any State-owned highway, including Thruway) (1-800-POTHOLE)
800-768-4653

Primary Services
Road Closures Bulletins, Toll Road/Bridge Passes, Traffic Bulletins/Information

Description
Provides a wide variety of information for travelers, including traffic cameras, scheduled lane closures, regional advisories, traffic conditions. Provides E-ZPass, a electronic toll collection system that can be used throughout New York State and beyond.

Hours
24 hours a day, 7 days a week.

Eligibility
Residents of New York State.

Intake Process
Call.

Program Fees
Varies depending on service.

Date of Official Change
Aug 01, 2019