Genesee, Livingston, Orleans, Wyoming Workforce Development Board (GLOW WDB)

587 East Main Street East Town Plaza, Suite 100 Batavia, NY 14020 www.glowworks.org
Main Phone
585-344-2042

Fax
585-344-4495

Primary Services
Adult Education, Adult Literacy Programs, Apprenticeship Training, Business Retention and Expansion, Career Counseling, Career Development, Comprehensive Job Assistance Centers, Computer Literacy Training Programs, Job Banks, Job Fairs, Job Readiness, Job Search Resource Centers, Job Search/Placement, Meeting Space, On the Job Training, Resume Preparation Assistance, Staff Recruitment Assistance, Vocational Assessment, Work Experience, Youth Employment Programs

Description
Provides services to business to meet workforce needs and works with area employers to develop job opportunities. Services include: Recruit and screen potential applicants for jobs, post job openings, search the Job Bank for qualified job candidates, research valuable labor market information and business statistics, assist with designing and funding training programs, provide on the job training and apprenticeships, custom training packages, on-site interview and conference rooms available at the centers for you at no charge, on-site job fairs, tax credit information and pre-approvals, rapid response programs.

Provides services to job seekers including: Job search assistance, Job readiness assessment, Job counseling, Support for keeping a job, Comprehensive skill assessment, Individual employment planning, Group counseling, Career planning, Referral to job training, Occupational skill training, On-the-job training, Skill upgrading, Adult education, Literacy training (computer, reading/writing, etc.). Career counselors help develop a plan that will enable clients to reach their career goals while utilizing state-of-the-art job search techniques. Provides assistance identifying job openings that are ideal for the client and developing winning resumes that will give the competitive edge in a client's job search.

Professional printing, copying, faxing, and e-mailing services available. Senior, vet and youth employment programs available. Temporary employment is also available to help gain experience, if needed.

Hours
Monday-Friday, 8:30am-5pm. Please refer to website for individual county offices.

Eligibility
Residents of Genesee, Livingston, Orleans, and Wyoming Counties in need of career counseling, job search/placement, senior employment (55 and older), and youth employment (ages 16-24).

Intake Process
Call or walk in.

Program Fees
Free.

Handicap Accessible?
Yes

Date of Official Change
Dec 16, 2025

Contacts
Tracy VanVleck (Primary)
GLOW WDB Director
tracy.vanvleck@geneseeny.gov
585-344-2042 x4212