Health Insurance Information Counseling & Assistance (HIICAP) - Niagara County Office for the Aging

111 Main Street Suite 101 Lockport, NY 14094 www.niagaracounty.gov/departments/a-f/aging/index.php
Main Phone
716-438-3030

Fax
716-438-4029

Primary Services
Health Insurance Information/Counseling

Description
HIICAP (Health Insurance Information Counseling & Assistance (HIICAP) provides seniors (especially Medicare beneficiaries) with free, unbiased information and assistance relating to health insurance. A HIICAP Counselor can help clients understand their medical bills and health insurance policies, and provide information on Long-Term Care Insurance and Medicare Managed Care.

Hours
Monday-Friday, 9am-4pm.

Eligibility
Ages 60 and older.

Service Area: Niagara County.

Intake Process
Call for information or walk in.

Program Fees
Free and confidential.

Handicap Accessible?
Yes

Date of Official Change
Oct 20, 2025

Contacts
Kara Donovan (Primary)
Deputy Director
Kara.donovan@niagaracounty.gov
716-438-3069