Heart, Love & Soul

939 Ontario Avenue Niagara Falls, NY 14305 www.heartloveandsoul.org/
Main Phone
716-282-5687

Primary Services
Case/Care Management, Food Pantries, Hair and Nail Care, Housing Related Coordinated Entry, Laundry Facilities, Public Showers/Baths

Description
A non-profit organization dedicated to feeding the hungry and providing opportunities for people to improve the quality of their lives. Provides an emergency food pantry once per month, hot meals (see separate listing for Heart, Love & Soul Dining Room), showers, laundry, case management, health care coordination, homeless outreach, coordination with other agencies, and much more. Individuals are encouraged to come as they are and leave with what they need.

Serves as the lead coordinated entry agency for the City of Niagara Falls, providing coordinated entry assessment and referral for continuum of care services.

Free haircuts available for those in need every 2nd, 3rd, and 4th Monday of each month, 10am-12 noon at the Daybreak Center across the street at 924 Niagara Avenue; appointments strongly encouraged.

Hours
Monday-Friday, 8:30am-3pm.

Food Pantry: Monday-Friday, 10am-1pm.

Eligibility
Food Pantry: Residents of zip code 14305. If emergency food is needed for a household outside of this zip code, and their proper pantry is closed, will provide service to them on a one-time basis and then refer them to the proper pantry.

Service Area: City of Niagara Falls and some surrounding areas.

Intake Process
Must call for information and appointment. Bring ID for everyone claimed in the household, proof of income for all adults, and current proof of residence.

Program Fees
Services are at no cost.

Handicap Accessible?
Yes

Accessibility
Facility is handicap accessible and services provided meet ADA accessibility requirements.

Date of Official Change
Mar 23, 2022

Contacts
Tracy Schmidt (Primary)
t.schmidt@heartloveandsoul.org
716-282-5687 x113
Mark Baetzhold
Executive Director
m.baetzhold@heartloveandsoul.org
716-282-5689
Pamela Dixon
Assistant Director
p.dixon@heartloveandsoul.org
716-282-5687
Sister Marygrace
Pantry Manager
m.polino@heartloveandsoul.org
716-282-5681 x102