358 East 5th Street
(Enter through double doors on 5th Street side of building) Jamestown, NY 14701
www.uwayscc.org/vita
211
888-696-9211
United Way of Chautauqua County
716-483-1561
Primary Services
Tax Preparation Assistance
Description
Provides free tax preparation by appointment only to individuals with household income of $67,000 or less. Returns are prepared by IRS certified volunteers. Both in-person and drop-off tax preparation are available.
Hours
In-person appointments available January 27th - April 8th, 2026: Tuesday & Wednesday, 4pm-5:40pm.
Drop-off appointments available January 27th - April 1st, 2026: Tuesday & Wednesday, 4:30pm-5:10pm.
Drop-off appointments available January 27th - April 1st, 2026: Tuesday & Wednesday, 4:30pm-5:10pm.
Eligibility
Taxpayers with household income of $67,000 or less.
Service Area: WNY.
Service Area: WNY.
Intake Process
Call 211 to schedule an appointment.
Must bring:
- Government-issued photo ID
- Social Security cards for ALL on the return including dependents
- All W2, state unemployment, 1099-NEC, 1099-MISC, 1099-C, 1099-INT, 1099-DIV, 1099-R, and 1099-SA Social Security statements
- 1095-A marketplace insurance
- HSA statement and expenses
- 1098-T, 1098-E, and college invoice documenting all expenses
- Letters from IRS including Identity protection PIN
- Small business/sole proprietor income and expenses, not including loss or depreciation
- Child Care statement with provider address, phone, and employer ID/SSN
- Brokerage statements (crypto currency trades are out of scope)
- Itemizing documents (property taxes, sales taxes paid, health expenses, charitable contributions)
- Any other income information including cash, goods received not as gifts, etc.
- Banking information (routing number and account number, not a debit card)
For married couples doing in-person preparation, both spouses must be present at the appointment. For married couples doing drop-off preparation, both spouses must be present to sign at pickup. If this is not possible, the spouses may come to sign at different times, but both signatures are required for the filing to take place.
Upon arrival, enter through the double doors on the 5th Street side of the building.
Must bring:
- Government-issued photo ID
- Social Security cards for ALL on the return including dependents
- All W2, state unemployment, 1099-NEC, 1099-MISC, 1099-C, 1099-INT, 1099-DIV, 1099-R, and 1099-SA Social Security statements
- 1095-A marketplace insurance
- HSA statement and expenses
- 1098-T, 1098-E, and college invoice documenting all expenses
- Letters from IRS including Identity protection PIN
- Small business/sole proprietor income and expenses, not including loss or depreciation
- Child Care statement with provider address, phone, and employer ID/SSN
- Brokerage statements (crypto currency trades are out of scope)
- Itemizing documents (property taxes, sales taxes paid, health expenses, charitable contributions)
- Any other income information including cash, goods received not as gifts, etc.
- Banking information (routing number and account number, not a debit card)
For married couples doing in-person preparation, both spouses must be present at the appointment. For married couples doing drop-off preparation, both spouses must be present to sign at pickup. If this is not possible, the spouses may come to sign at different times, but both signatures are required for the filing to take place.
Upon arrival, enter through the double doors on the 5th Street side of the building.
Program Fees
Free.
Handicap Accessible?
No
Date of Official Change
Jan 15, 2026