Temporary Assistance Division - Jamestown - Chautauqua County Department of Social Services

South County Office Building 110 East Fourth Street Jamestown, NY 14701 www.mybenefits.ny.gov
Main Phone
716-661-8200

Fax
716-661-8225

Primary Services
Child Care Expense Assistance, Food Stamps/SNAP, General Relief, Job Training Expense Assistance, Mortgage Payment Assistance, Rent Payment Assistance, TANF, Transportation Expense Assistance

Description
Administers Temporary Assistance including Family Assistance, Safety Net Assistance, SNAP, and childcare assistance. An application for Temporary Assistance is an automatic application for Medical Assistance and SNAP benefits. May be able to assist with rent and mortgage payments, depending on the circumstances.

Provides once-only or alternative assistance to applicants, who are low-income and without sufficient resources, in the form of diversion services. May include transportation and work related expense assistance.

Also provides for burial when a Temporary Assistance recipient or other indigent person dies leaving no funds or insurance sufficient to pay the cost and there are no relatives, friends or other persons liable or willing to take responsibility for the burial expense.

See separate record for HEAP program.

Hours
Monday-Friday, 8:30am-4:30pm.

Eligibility
Must meet income and resource guidelines; vary by program.

Service Area: Chautauqua County.

Intake Process
Go online, walk in, or call to request an application and schedule an appointment. Must submit all required documents. Applicants with emergencies will receive priority scheduling.

Program Fees
Free.

Languages
English.

Handicap Accessible?
Yes

Date of Official Change
Oct 10, 2025

Contacts
Debbie Johnson
Sr. Social Welfare Examiner
716-661-8805
Michele Steward
Sr. Social Welfare Examiner
716-661-8153
Michelle Fellows
Sr. Social Welfare Examiner
716-661-8057
Tomasina Grant
Sr. Social Welfare Examiner
716-661-8087