311 Call Center - City of Niagara Falls

PO Box 69 Niagara Falls, NY 14302 niagarafallsusa.org/
311
311

Direct Dial
716-286-4300

Fax
716-851-5306

Main Phone
x311

Secondary Phone
716-851-4890

Primary Services
311 Services, Animal Licenses, Barking Dogs Control, Building and Safety, Christmas Tree Recycling, City/County Planning Offices, Cruelty to Animals Investigation, Electronic Waste Recycling, Graffiti Removal, Hazardous Waste Exchange, Large Item Trash/Garbage Pickup, Noisy Neighbors Control, Parking Regulations Enforcement, Parking Regulations Information, Pest Control Services, Pothole/Road Repair, Residential Recycling Programs, Sewage Treatment Facilities, Sewer System Maintenance, Snow Clearance/Street Salting, Street Lights, Street Signs, Street/Highway Traffic Control, Traffic Signals, Traffic Signs, Trash/Garbage Pickup, Tree Planting Programs, Waste Tire Recycling, Workplace Recycling Programs, Zoning Adjustment Boards

Description
A centralized, non-emergency phone number and online platform that anyone in the City of Niagara Falls can call to report any non-emergency (for example, a pothole, vacant house, or fallen tree branch) or obtain information regarding city programs.

Hours
Monday-Friday, 8am-4pm.

Eligibility
Open to all.

Service Area: City of Niagara Falls.

Intake Process
Call.

Program Fees
Free.

Date of Official Change
Aug 01, 2022