New York State Department of Health
Corning Tower, Empire State Plaza Albany, NY 12237
www.governor.ny.gov/news/governor-hochul-announces-launch-new-covid-19-treatment-hotline-state-department-health
COVID-19 Treatment Hotline: 888-TREAT-NY
888-873-2869
Primary Services
Telemedicine
Description
A free hotline providing telemedicine evaluation for treatment to New Yorkers outside of New York City who test positive for COVID-19, regardless of income or health insurance coverage. The hotline is intended to provide New Yorkers, including those that don't have a health care provider, with better access to early treatments that prevent severe illness.
The hotline is available 24 hours a day, 7 days a week and is operated by experienced Health + Hospitals professionals who have the clinical training to prescribe treatment and referrals if needed. The telemedicine visit will include a clinical assessment by medical providers who will identify the appropriate COVID-19 treatment plan for the caller's situation. Treatment evaluation via telemedicine can also be reached online at https://nys.expresscare.video/landing
The hotline is available 24 hours a day, 7 days a week and is operated by experienced Health + Hospitals professionals who have the clinical training to prescribe treatment and referrals if needed. The telemedicine visit will include a clinical assessment by medical providers who will identify the appropriate COVID-19 treatment plan for the caller's situation. Treatment evaluation via telemedicine can also be reached online at https://nys.expresscare.video/landing
Hours
24 hours a day, 7 days a week.
Eligibility
Any New Yorker residing outside of New York City who tests positive for COVID-19.
Intake Process
Call 888-873-2869 or complete an evaluation at nys.expresscare.video/landing, which will include a telemedicine visit.
Program Fees
Free.
Handicap Accessible?
Yes
Date of Official Change
Jul 15, 2022