211
Toll Free
888-696-9211
Primary Services
Caregiver Consultation and Support, Caregiver Counseling, Case/Care Management, Specialized Information and Referral
Description
A caregiver navigation program providing supportive crisis counseling, care coordination, comprehensive needs assessment, linkage to community services, education, advocacy with family or service providers, development of a caregiving plan, and follow-up for caregivers.
A caregiver is an unpaid individual (whose role can be that of a spouse, partner, family member, friend, neighbor, or other) who is involved in assisting another adult with activities of daily living and/or medical tasks.
How caregiver navigation works:
1) Caregiver contacts 211
2) Intake and assessment
3) Service planning and education
4) Connection with resources
5) Follow-up and assessment
6) Re-engagement
7) Caregiver success
A caregiver is an unpaid individual (whose role can be that of a spouse, partner, family member, friend, neighbor, or other) who is involved in assisting another adult with activities of daily living and/or medical tasks.
How caregiver navigation works:
1) Caregiver contacts 211
2) Intake and assessment
3) Service planning and education
4) Connection with resources
5) Follow-up and assessment
6) Re-engagement
7) Caregiver success
Hours
24 hours a day, 7 days a week.
Eligibility
Open to all caregivers in the WNY area.
Intake Process
Call 211 for intake and assessment.
Program Fees
Free.
Languages
Over the phone translation available in more than 180 languages.
Handicap Accessible?
Yes
Date of Official Change
Mar 25, 2022