237 Main Street
Suite 400 Buffalo, NY 14203
www.nls.org
Eviction Prevention Hotline (* For clients outside Buffalo only; not available for Buffalo City Court cases *)
844-230-7376
Primary Services
Eviction Prevention Assistance
Description
Provides free eviction defense and advocacy to families and individuals who are at risk of, or are facing, eviction.
Services provided include:
- Legal Advice: Assisting tenants facing eviction to better understand their rights and options;
- Eviction Prevention Assistance: Intervening with the landlord or housing provider on the tenant’s behalf to attempt to resolve the underlying issue before the matter proceeds to court, allowing the continuance of the tenancy and stabilization of the tenant in their home;
- Eviction Representation: Appearing with tenants in court; and
- Referrals: Providing tenants with information about financial assistance and other services that may resolve the issues that led to a potential eviction in an effort to stabilize the tenant in their home.
Provides an Eviction Prevention Hotline at 844-230-7376; not available for Buffalo City Court cases. Clients in the City of Buffalo can access WNY-EPP through the Attorney of the Morning Program; see Intake below for details.
Program services are provided by five partner agencies:
- Neighborhood Legal Services
- Volunteer Lawyers Project
- Legal Aid Bureau
- WNY Law Center
- Center for Elder Law and Justice
Services provided include:
- Legal Advice: Assisting tenants facing eviction to better understand their rights and options;
- Eviction Prevention Assistance: Intervening with the landlord or housing provider on the tenant’s behalf to attempt to resolve the underlying issue before the matter proceeds to court, allowing the continuance of the tenancy and stabilization of the tenant in their home;
- Eviction Representation: Appearing with tenants in court; and
- Referrals: Providing tenants with information about financial assistance and other services that may resolve the issues that led to a potential eviction in an effort to stabilize the tenant in their home.
Provides an Eviction Prevention Hotline at 844-230-7376; not available for Buffalo City Court cases. Clients in the City of Buffalo can access WNY-EPP through the Attorney of the Morning Program; see Intake below for details.
Program services are provided by five partner agencies:
- Neighborhood Legal Services
- Volunteer Lawyers Project
- Legal Aid Bureau
- WNY Law Center
- Center for Elder Law and Justice
Hours
Hotline available 24 hours a day, 7 days a week. Calls will be returned during the business day.
Eligibility
Client households must be under 80% of the Area Median Income of the county in which the client resides. For those who are not sure if they qualify, WNY-EPP service providers will determine eligibility at intake.
Service Area: Erie, Genesee, Niagara, Orleans, & Wyoming Counties.
Service Area: Erie, Genesee, Niagara, Orleans, & Wyoming Counties.
Intake Process
Clients who live in Genesee, Niagara, Orleans, Wyoming, or Erie County *outside the City of Buffalo* should call the Eviction Prevention Hotline, follow the prompts, and leave a detailed message. Every effort will be made to return calls within three business days. Clients who have a court date scheduled should have their court papers on hand when they call, as information from these papers will be needed during the call.
Clients with Buffalo City Court cases should sign up for legal representation through the Attorney of the Morning Program after appearing before the judge (details on this program here: https://www.211wny.org/provider/10045/). Signs are posted in the court hallway with directions to tables providing information on the program. The Attorney of the Morning Program is part of the WNY-EPP.
Clients with Buffalo City Court cases should sign up for legal representation through the Attorney of the Morning Program after appearing before the judge (details on this program here: https://www.211wny.org/provider/10045/). Signs are posted in the court hallway with directions to tables providing information on the program. The Attorney of the Morning Program is part of the WNY-EPP.
Program Fees
Free for WNY-EPP services. Some court fees may apply.
Languages
Translation services available.
Handicap Accessible?
Yes
Date of Official Change
Jun 26, 2024