Help Center at ECMC

Main Phone
716-898-1594

Primary Services
General Psychiatry, In Person Crisis Intervention, Mental Health Drop In Centers, Psychiatric Disorder Counseling, Psychiatric Medication Services

Description
Walk-in center for individuals experiencing mental health challenges and in need of immediate help. Provides immediate crisis support, medication evaluation, and psychiatric and counseling resources. Provides support for people feeling distressed, anxious, sad, or depressed but who don't want to go to the ER or CPEP. The Help Center may be visited up to 3 times to bridge the gap between services.

Hours
Monday-Friday, 8am-9:30pm (please arrive by 9:15pm in order to be seen); Saturday & Sunday, 10am-5:30pm (please arrive by 5:15pm in order to be seen); Holidays, 10am-5:30pm (please arrive by 5:15pm in order to be seen).

Eligibility
Open to adults 18 and over.

Service Area: WNY.

Intake Process
Walk in; no appointment needed. Bring a photo ID; any photo ID will work. Plan to arrive a half hour prior to closing to ensure enough time to be seen by a licensed therapist.

On the ECMC campus, enter by Driveway 4, Outpatient Behavioral Health Center.

Program Fees
All insurance accepted. No insurance is also acceptable. The Help Center can provide connection to financial assistance or insurance facilitated enrollment. The visit will be billed as a clinic visit.

Handicap Accessible?
Yes

Date of Official Change
Sep 30, 2020