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Programs that provide telephone or web-based information about how to complete Census questionnaires during the periods of time the Census Bureau is conducting its survey.

Programs that provide access to residential and business telephone numbers. Included are 411 services and organizations that provide information about residential and business names, addresses and telephone numbers via an Internet website.

Programs that provide telephone information about energy, energy utilization, products that use energy, or weatherization including specific tips about products and techniques that people can utilize to make their homes and businesses more energy-efficient and to reduce energy consumption. Included are programs that people can access through a central number and request a tape about a specific topic of interest which is then played over the telephone, those that are staffed by live operators who have expertise in the field, and those that provide energy-related information via an Internet website.

Programs that provide telephone information about government offices and services, and which assist callers to locate the office they need. Also included are organizations that provide government information via an Internet website.

Programs that provide telephone information about specific legal problems and procedures. Included are programs like Tel-Law and Ask Immigration with tapes on specific topics that people can select and access through a central number which are then played over the telephone, those that are staffed by live operators who have legal expertise and who answer questions directly, and those that provide legal information via an Internet website.

Programs that provide telephone information about specific health and health-related topics including specific diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics. Included are programs that have tapes on specific topics that people can select and access through a central number which are then played over the telephone, those that are staffed by live operators who have medical expertise and who answer questions directly, and those that provide medical information via an Internet website.