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Programs that provide information through a variety of channels that improves the public's understanding of mental health and mental illness; the nature, etiology, diagnosis and treatment or management of specific mental disorders; and strategies for reducing the incidence of problems where possible. Mental health education programs help people make informed decisions about matters that affect their personal mental health and that of others. They inform the public of the risk factors and signs of mental health problems, encourage people to take advantage of early detection programs, help people modify behaviors that compromise their own mental health and provide support for family members and friends who are coping with mental illness or other mental health issues that have affected a loved one.

Programs staffed by trained intervention specialists who work with family members, friends and others who are concerned about a loved one's mental health problem. A meeting is planned, rehearsed and carried out during which the person is confronted with how their mental illness may be affecting their career, family life or physical health with the objective of persuading them to seek treatment. Assistance during the intervention including mediation, if required, and post-intervention support are generally available. The process can be used for many problem areas in life including anxiety, depression, bipolar disorder, gambling or sexual addiction, eating disorders and compulsive spending/credit problems; or for individuals who might be vulnerable to extremist narratives and are potential targets for radicalization.

Programs that link people who are in need of counseling services with private therapists who are qualified in the desired area of specialization.

Programs that provide services that facilitate the return to the community of people who have been hospitalized for treatment of acute or chronic mental or emotional disturbances.