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General Counseling Services
Programs that provide emotional support, information and guidance to help people resolve whatever personal or interpersonal difficulties they are experiencing. The counselor can address any issue that is troubling the individual, but does not specialize in the treatment of any particular problem area.
RP-1400.2500 - View 66 resources »

Specialized Counseling Services
Programs that provide treatment services which may include emotional support, problem-solving assistance, information and guidance in a variety of counseling settings for individuals who are having difficulty in coping with a traumatic experience or a personal relationship or in making the adjustments that are required by their particular stage in life.
RP-1400.8000 - View 208 resources »
Much appreciated, I'd be lost without it. I've used 211 even before it was open 24/7.
- Frequent 211 WNY Caller
"211 WNY provides a critical communications platform that allows the Help Me Grow community partnership to successfully link families with young children to needed local resources. 211 is a single access point for individuals seeking information and services to keep children healthy and developing on track, as well as services that benefit the entire family."
- Lynn Pullano, Director of Help Me Grow WNY
"211 WNY is a valuable resource for the WNY community and one which our residents have come to rely on. United Way of Buffalo & Erie County is proud to support this initiative and believes fully in the mission of 211 WNY to offer help when it is needed the most."
- Michael Weiner, President & CEO United Way of Buffalo & Erie County
"Excellent service, very polite and professional. Thank you!"
- Heather H.
“211 WNY is the best kept secret around!”
- A 211 Frequent Caller

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