Care & Crisis Helpline

14014 Route 31 West Albion, NY 14411 orleanscountyny.com/departments/mental-health/
Care & Crisis Helpline
585-283-5200

Primary Services
General Crisis Intervention Hotlines, Mental Health Crisis Lines, Suicide Prevention Hotlines

Description
Free and confidential 24/7 crisis helpline answered by skilled listeners. Provides a safe and non-judgmental source of support for individuals in any type of crisis. The helpline can also be reached by texting 741741. This program is a collaboration between Orleans and Genesee County's Mental Health Departments.

Hours
24 hours a day, 7 days a week.

Eligibility
Open to all.

Service Area: Genesee & Orleans Counties.

Intake Process
Call 585-283-5200 or text 741741.

Program Fees
Free.

Languages
English & Spanish.

Handicap Accessible?
No

Date of Official Change
Nov 17, 2020