211
211 WNY
888-696-9211
Primary Services
Emergency Shelter Clearinghouses, Homeless Shelter
Description
Provides emergency housing placement after hours for the Erie County Department of Social Services. Assesses callers with emergency housing needs to determine if their situation makes them eligible for emergency shelter provided by the County, and provides placement for clients determined to be eligible.
Hours
Available during hours that the Department of Social Services is closed: Monday-Friday, 4pm-8am; 24 hours a day on holidays and weekends.
Eligibility
Individuals in Erie County with an emergency housing need.
Intake Process
Call.
Program Fees
Free.
Languages
Over the phone translation services used.
Date of Official Change
Apr 21, 2020
Contacts
Dawn Vanderkooi (Primary)
Director
dvanderkooi@viawny.org