Child & Family Services - OCDSS

14016 Route 31 West Albion, NY 14411 www.orleanscountyny.gov/socialservices
Main Phone
585-589-7000

Fax
585-589-7479

Message Center Fax
585-589-2877

Primary Services
Adoption Services, Adult Protective Services, Case/Care Management, Child Abuse Prevention, Children's Protective Services, Foster Home Placement, General Abuse Prevention, Kinship Care, Spouse/Intimate Partner Abuse Prevention

Description
Provides casework services in the fields of Child Protection, Adult Protection, Preventive Services, Foster Care, Kinship Care, Adoption, and Domestic Violence. Caseworkers assist families in dealing with complex human problems that impair or prevent them from achieving or maintaining independence.

Hours
Labor Day thru Memorial Day (September-May): Monday-Friday, 9am-5pm.

Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.

Eligibility
Call for information.

Service Area: Orleans County.

Intake Process
Call for information.

Program Fees
Free.

Handicap Accessible?
No

Date of Official Change
Sep 03, 2025

Contacts
Rachel Mulholland (Primary)
Rachel.Mulholland@orleanscountyny.gov
585-589-3170
Judianne Gearing
Grade B Supervisor
Judianne.Gearing@orleanscountyny.gov
585-589-3131
Lianna Sheffer
Grade B Supervisor
Lianna.Sheffer@orleanscountyny.gov
585-589-3150
Meghan Reuther
Meghan.Reuther@orleanscountyny.gov
585-589-3174