NY State of Health - Official Health Plan Marketplace

Albany, NY 12237 nystateofhealth.ny.gov
NY State of Health
855-355-5777

TTY
800-662-1220

Primary Services
CHIP Programs, Health Insurance Information/Counseling, Health Insurance Marketplaces, Health Insurance/Dental Coverage, Medicaid Applications, Medicare

Description
* The open enrollment period has been extended through the end of 2021. Beginning in early April, enhanced federal tax credits will be available for low- and moderate-income consumers (income up to $51,040 for individuals and $104,800 for a family of four) to lower the cost of Qualified Health Plans. *

An organized marketplace developed by New York State to help people shop for and enroll in health insurance coverage.

Individuals, families and small businesses can use the Marketplace to help them compare insurance options, calculate costs and select coverage online, in person, or over the phone. The Marketplace also tells what type of financial assistance is available to applicants to help them afford health insurance purchased through the Marketplace.

It also helps people to check their eligibility for health care programs like the Essential Plan, Medicaid, and Child Health Plus and sign up for these programs if they are eligible.

Hours
Customer Service Center: Monday-Friday, 8am-8pm; Saturday, 9am-1pm.

Eligibility
Individuals, families, and small businesses.

Service Area: NYS.

Intake Process
Applications can be completed online at nystateofhealth.ny.gov, over the phone at 1-855-355-5777, or with trained enrollment assistors. To find an enrollment assistor in your area, call 1-855-355-5777.

Program Fees
No fee to complete applications online, over the phone, or with an enrollment assistor. Cost for insurance will vary by plan and household income.

Languages
Customer Service Center Representatives (available by phone at 1-855-355-5777) can accommodate more than 170 languages through staff and translation assistance. Navigators speak the languages spoken in the communities they serve.

Handicap Accessible?
No

Date of Official Change
Nov 19, 2020