Child Protective Services - OCDSS

14016 Route 31 West Albion, NY 14411 www.orleansny.com
Main Phone
585-589-3174

New York State Child Abuse Hotline
800-342-3720

Fax
585-589-3154

Primary Services
Children's Protective Services

Description
Investigates reports of child abuse, neglect or abandonment; documents substantiated cases; provides for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; works with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provides ongoing supportive services for children in permanent placement.

Hours
Labor Day thru Memorial Day (September-May): Monday-Friday, 9am-5pm.

Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.

Eligibility
Children of Orleans County residents who are being abused, neglected, or abandoned.

Intake Process
Call for information.

Program Fees
Free.

Date of Official Change
Nov 17, 2020

Contacts
Judy Gress (Primary)
Judy.Gress@orleanscountyny.gov
585-589-3174
Rachel Mulholland
Rachel.Mulholland@orleanscountyny.gov
585-589-3170