Haven House - Child & Family Services

Buffalo, NY 14201 cfsbny.org/our-services/hh/
24-Hour Hotline
716-884-6000

Connie Logan, Office Manager
716-884-6002

Primary Services
Crime Victim Support, Domestic Violence Hotlines, Domestic Violence Protective/Restraining Orders, Domestic Violence Shelters, Domestic Violence Support Groups, Domestic/Family Violence Legal Services, Spouse/Intimate Partner Abuse Counseling, Spouse/Intimate Partner Abuse Prevention

Description
Serves survivors of domestic and intimate partner violence ages 16 and older and their dependent children. Anyone feeling unsafe in a relationship can call or chat using the confidential hotline, operated by trained, compassionate staff available 24 hours a day, 7 days a week to provide information and support.

Services provided include confidential domestic violence shelter, supportive counseling, legal and court advocacy, assistance obtaining orders of protection, safety planning, parenting after violence service, education and support groups, transitional housing, and rapid rehousing. Individuals interested in connecting with one of more of these services should call the hotline or chat online at: https://cfsbny.org/hh-chat/

Provides eight-week classes entitled "Parenting After Violence". This series uses a trauma-informed care model in a group setting to cover parenting issues and symptomology related to custody, separation/divorce, co-parenting, parallel parenting, foster care placements, etc.

Also provides community trainings to inform and educate Western New Yorkers to recognize the signs of domestic violence and to better understand different forms of abuse.

Haven House does not discriminate based on race, color, national origin, religion, sex, gender, or disability.

Hours
24 hours a day, 7 days a week.

Eligibility
Shelter is open to victims of domestic violence and their children seeking refuge from domestic violence, regardless of county/state of residence.

Non-Residential services are open to past and present survivors of domestic violence.

Service Area: WNY; open to residents of any county or state.

Intake Process
Call the hotline at 716-884-6000 or chat online at https://cfsbny.org/hh-chat/

Program Fees
Call for specific information.

Handicap Accessible?
Yes

Accessibility
Wheelchair accessible.

Date of Official Change
Jul 25, 2023

Contacts
Tiffany Pavone (Primary)
Director
tpavone@cfsbny.org
716-449-0395
Phuong Brady
Shelter Supervisor
pbrady@cfsbny.org
716-335-7456